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Terms & Conditions

Cheryl Harrison Art – Online Shopping

By using this website – cherylharrison.com.au / Cheryl Harrison – you accept and agree to be bound by these Terms and Conditions, the Privacy Statement
and such other policies as I notify you from time-to-time, which together constitute the entire agreement between us. Nothing in these Online Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.

These Online Shopping Terms and conditions apply to all orders which you, the customer place using my website www. cherylharrison.com.au which is operated by Cheryl Harrison, ABN 24 129 160 529.
Please read them carefully before placing your order and keep a copy for future reference.

My Art

All original paintings are hand-made in Port Douglas, Australia and are unique. All prints have been outsourced within Australia and based off professional reproductions and inspiration from my original works. I source and produce my own hand-made stretches wherever possible. They may vary slightly in colour & pattern to those visible on your screen. I do not issue exchanges due to any of these variations. All items and sizes are described as accurately as possible.

FRAMING – Most of my work is offered as framed. Please note images of framed work are for reference only, actual frame may vary in tone and size slightly.

Acceptance of Orders

All orders received are subject to acceptance by Cheryl Harrison and I reserve the right to reject any order without giving reasons.
No contract to supply goods or services to you will come into existence unless I/I dispatch goods or provide services to the purchaser or otherwise communicate to the purchaser, my acceptance of an order.

Please note that at times of high traffic on my website, my inventory levels may be incorrect which could result in a double sale. In such an event, I will do my best to honour all sales, however, on occasion I may need to issue a full refund. I apologise in advance if this is the case and thank you for your understanding. Items held in your shopping cart are not reserved and may still be purchased by other customers. A sale is not final until payment has been processed and you have received a confirmation of your order. Cheryl Harrison does not provide warranties of any kind on any of its products or on any information provided on this the cherylharrison.com.au website. While I at cherylharrison.com.au strive to keep my website accurate and up to date, it may contain errors, inaccuracies or may not be current at the time of viewing. Cherylharrison.com.au, Cheryl Harrison, employees, agents or contractors are not liable for any damages whatsoever arising out of, or in any way related to the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information. Cherylharrison.com.au reserves the right to update the terms and conditions set out herein without notice. Please note that all images contained on the cherylharrison.com.au website remain the property of Cheryl Harrison and cannot be used without prior written permission. If you wish to use any of my images please get in touch and if applicable I can provide you with the relevant material.

Checkout

Before placing your order, you should carefully read the Terms and Conditions.

Confirmation of online order

Once your order has been placed, you will receive a confirmation of your order via email, I recommend saving it for your records.

Shipping Information

  • Delivery times within Australia will vary depending on your location. All orders are dispatched from my framers within 14/21 days of order receipt.
  • Please allow extra time for delivery during sale or busy periods due to high volume orders and potential shipping delays for holiday periods.
  • I use couriers and framers and cannot guarantee delivery times. The below is a guide only. If you wish to receive your order by a certain date please get in touch with me to discuss this possibility.
  • I will advise my customers within 2 days if goods are not available.

Shipping times:

Australia: 14 – 28 business days

International: 10 – 21 business days

Refunds, Changes & Cancellations

I want you to have an exciting and enjoyable experience when you purchase my art. But there are some realities with transportation costs and the fragile nature of artwork that mean I have to be realistic about my Refund & Exchanges Policy.

Please take your time during ‘check out’ via my website. If you make an error during purchase please reach out immediately, I cannot make changes beyond 24 hours of purchase –  contact me cheryl@cherylharrison.com.au for further assistance or call during business hours 0423 982936.

  • Art is complex and fragile to transport, hence I am unable to offer returns on prints or original artworks simply for change of mind. I do take great care with my packaging and handling, in the unlikely event that your artwork is damaged in transit, please photograph the packaging PRIOR to opening the box and then photograph the damaged art inside.
  • Please email your issue, order number, images of the damage and a short description to cheryl@cherylharrison.com.au within 48 hours of receiving your parcel.
  • I will replace your print with an identical one. For originals that are damaged during transit, I will replace it with an existing artwork on my website once the damaged artwork has been returned.
  • Any items being returned remain property of the purchaser until received by cherylharrison.com.au, so please ensure you package your return items appropriately.
  • cherylharrison.com.au will not be held liable for any further damage to artworks damaged in return transit to me.

*PLEASE NOTE, RETURNED GOODS SHOULD BE RETURNED IN THE SAME CONDITION AS RECEIVED WITHIN UNDAMAGED ORIGINAL PACKAGING. TAKE GREAT CARE IN REPACKAGING ANY RETURN ITEMS. I CANNOT ISSUE EXCHANGES ON DAMAGED ITEMS OR PACKAGING.

All return requests for damaged goods must occur within 24 hours of receipt. Returns must be ready for shipping within 3 business days.

I cannot accept returns if:

  • A piece is not returned in its original condition: used or damaged or not returned in appropriate packaging (e.g. box improperly taped, no bubble wrap, no fragile markings).
  • The item is returned outside of the time frame stated above.

Please return any items to:

Cheryl Harrison
Online Sales
17 Limpet Ave
Port Douglas, 4877 QLD
Australia

Export Restrictions / Customs / Currency

All of the product prices on this website are listed in Australian Dollars (AUD). None of the Cheryl Harrison’s / cherylharrison.com.au
products are currently subject to any export restrictions. All taxes and duties including customs excises and import taxes are the customer’s responsibility and may be a government requirement of import.

Disclaimer

cherylharrison.com.au will not take responsibility for any breakages after the order has been delivered in good condition. I am not responsible for any delivery delays after the order has left my studio or due to any circumstances beyond my control.

Security

Cheryl Harrison  / cherylharrison.com.au make every effort to ensure
that all of the transactions that occur on my website are secure. I provide a
range of payment methods including VISA, MasterCard and AMEX.  All orders
are processed via Paypal, which is a secure third party gateway and
independently guaranteed.

Privacy Disclosure

Cherylharrison.com.au is committed to protecting your privacy when you visit
my website. You can access cherylharrison.com.au and browse my site without
disclosing any of your personal data. Cherylharrison.com.au does not collect
personal information about individuals, such as names and mailing or e-mail
addresses unless it is knowingly provided by the individual and he or she has
agreed to the terms under which cherylharrison.com.au will use it.

Disclosure of Information

Cherylharrison.com.au will not sell, trade, or rent your personal information
to others. I do not automatically log personal data nor do I link information
automatically logged by other means with personal data about specific
individuals. I may use IP addresses to compile and provide aggregate statistics
about my visitors, traffic patterns, and administer the site. This statistical
information may also be related to third parties, but these statistics will not
include any personally identifying information, track users movement, and
gather broad demographic information for aggregate use. IP addresses are not
linked to personally identifiable information. I collect only the personal data
that you may volunteer while using my services. I do not collect information
about my visitors from other sources, such as public records or bodies, or
private organizations.

If you do not want to have your information used in
this way, send an e-mail message containing your name and email address to
cheryl@cherylharrison.com.au may release account information
when such release is reasonably necessary to comply with the law; enforce the
terms of any of my user agreements; or protect the rights, property, and
safety of Wickedbubble.com, the users of its site, or others.

My Commitment to Children’s Privacy

Protecting the privacy of the very young is important to me. For that reason, I
do not collect or maintain information at my sites from those I actually know
are under 18, and no part of my site is structured to attract anyone under 18.

External Web Sites

Please note that cherylharrison.com.au contains links to other websites. Please
be aware that I am not responsible for the privacy practices of these other
sites. I encourage my users to be aware that when they leave my site that you
read the privacy statements of each web site that might collect personally
identifying information.

This privacy statement applies solely to
information collected by cherylharrison.com.au. If you have any questions or
concerns about my privacy policy, please contact: cheryl@cherylharrison.com.au .

Transactional Information

If you purchase products or services from me, I will collect certain
information from you, including your name, address, email address, and
information about the product or service you are purchasing. Payments are
processed by third-party payment processors (e.g., PayPal), so please refer to
the applicable processor’s terms and privacy policy for more information about
how payment information is processed and stored.

Other Information

You may choose to provide other information directly to me. For example, I may
collect information when you fill out a form, participate in contests,
sweepstakes or promotions, apply for a job, communicate with me via third-party
sites and services, request customer support or otherwise communicate with me.

Cookies & Information Collected from Cookies

I may receive information from cookies, which are pieces of data your browser
stores and sends back to me when making requests. I use this information to
improve your experience, understand user activity, and improve the quality of
my services. For example, if you leave a comment on my site you may opt-in to
saving your name, email address and website in cookies. These are for your
convenience so that you do not have to fill in your details again when you
leave another comment. These cookies will last for one year.

I use three types of cookies on this site:

Session cookies, which expire as soon as you close your browser.

Permanent cookies, which stay on your browser until you choose to delete.

3rd Party Cookies, collected by my 3rd parties, which may send data to my 3rd parties.

You can change your cookie settings in your browser. If you disable cookie use, various aspects of my site may not
function fully, but it is your right to do so.

PLEASE CLICK HERE TO SEE EXACTLY WHAT COOKIES TECHNOLOGY IS DEPLOYED ON THIS WEBSITE

Cookies Defined

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that I can store cookies on your device if they are strictly necessary for the operation of this site. For all
other types of cookies I need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on my pages.

You can at any time change or withdraw your consent from the Cookie Declaration on my website.

Learn more about who I are, how you can contact me and how I process personal data in my Privacy Policy.

Your consent applies to the following domains: cherylharrison.com.au

Ads and Analytics Partners

I may partner with third-party advertisers, ad networks, and analytics
providers to deliver advertising and content targeted to your interests and to
better understand your use of the Services. These third parties may collect
information sent by your computer, browser, or mobile device in response to a
request for content, such as unique identifiers, your IP address, or other
information about your computer or device. For example:

Analytics Partners

I use analytics partners (such as Google Analytics) to help analyze usage and
traffic for my services. As an example, I may use analytics partners to
analyze and measure, in the aggregate, the number of unique visitors to my
services.

Changes

I may change this Privacy Policy from time to time. If I do, I will let you
know by revising the date at the top of the policy. If I make a change to this
policy that, in my sole discretion, is material, I will provide you with
additional notice. I encourage you to review the Privacy Policy whenever you
access or use my Services or otherwise interact with me to stay informed about
my information practices and the ways you can help protect your privacy. If
you continue to use my services after Privacy Policy changes go into effect,
you consent to the revised policy.

Contact

Cheryl Harrison |17 Limpet Ave, Port Douglas Qld 4877, Australia

If you have any questions about this Privacy Policy, please email cheryl@cherylharrison.com.au